Beginning December 1, Pioneer Electric will reinstate its formerly suspended Late Fee Policy. The reinstatement of late penalties will only affect members with delinquent bills. Members will not be subject to any previous fees associated with delinquent payments prior to December 1 – only those incurred on or after December 1, 2021. Members with current balances will not see a late fee on their bills.
Members with questions or concerns regarding the reinstatement of late fees may contact Pioneer Electric’s customer service team during regular business hours (Monday – Friday, 8 a.m. – 5 p.m.) by calling 620-356-1211.